Posted by: Roby Robertson | June 4, 2008

Lake Norman, What Does an Ombudsman Do?

Ombudsman, Your Lake Norman Advocate for nursing home and adult home care living

I recently met a lady at a Mooresville Chamber meeting that worked for the North Carolina Ombudsman Program.  I had no idea what this meant but once learned, I was very impressed and felt it was information that needed to be communicated.

Basically Ombudsman means advocate.  By definition, an Ombudsman is an advocate for residents rights and is responsible for investigating complaints made by, or on behalf of, nursing and adult care residents.

One very important aspect of their service is meant for those of us that have aging parents or those thinking of an assisted living place to call home.   This service is acting as an adviser or educator on the subject of what facilities offer what care.  While they can’t refer one facility over another since they work with all the facilities, they can certainly explain what each has to offer.

In addition they are advocates for the residents once then decide on a place of residence to educate on legal rights and whether proper care is being given.

I am amazed at occupations that exist that provide a great service that I have never heard of.  Ombudsman definitely fit that bill.

If you have any questions or have needs in this care, they can be reached at 1-800-508-5777 or visit the Centralina Area Agency on Aging.

As always if you ever need real estate assistance please contact your Lake Norman Area Agent at 704 451 7051.

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Roby Robertson


Saving My Clients Thousands



Real Living In Style
Davidson NC


Ph: 704 451 7051
Fax: 704 892 9766

Committed to Saving My Clients Thousands When Buying and Selling Real Estate







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